We request that guest check-out before 12:00 noon.
Rooms are usually ready for new arrivals from 2pm. We would like to ask guests arriving later than 8pm to contact us via phone.
are considered firm following receipt of a 300 Euro deposit per person (unless children staying in their parent’s room).
A 20 Euro refund is available for meals not taken. Please inform the reception before 12:00 noon.
Child’s price reduction for children staying in their parent’s room:
0-5 years of age are free;
bed charge for children 5-7 years of age;
50% reduction for children 7-18 years of age;
20% reduction for children over 18 years of age
November 30 - December 15, 2018 and March 23 - April 06, 2019: No charge for children under 7 years in their parents room.
For our small guests
Baby bed, baby phone, child seats, water Boilers, prams, children’s sledges, playroom, drawing utensils, table-football
Pets are usually allowed, except in the rooms of the main restaurant. A 10 Euro charge per pet per day is made for extra cleaning following check-out.
Easy payment with EC-card, VISA and Euro-Mastercard
Volksbank in A-6764 Lech
BLZ (for Austria) 45710
Account number: 211 000 906
IBAN number: AT22 4571 0002 1100 0906
BIC number: VOVBAT2B
Reservation cancellation – early departure – cancellation charges
General Terms and Conditions for the Hotel Industry (AGBH 2006) as of June 15, 2006. www.oehv.at
The party may rescind the accommodation agreement by means of a unilateral declaration by 3 months before the agreed date of arrival of the guest without being liable to pay a cancellation fee.
Outside the period specified in § 5.5., the party may only rescind the accommodation agreement by means of a unilateral declaration subject to the following cancellation fees:
- 40% of the total agreed price by 1 month before the date of arrival;
- 70% of the total agreed price by 1 week before the date of arrival;
- 90% of the total agreed price within the last week preceding the date of arrival.
The direction reserves the right to demand 70% of the costs for late arrivals and early departures.
We will, however, endeavor to rent the rooms as quickly as possible so that the cancellation charges are reduced or dropped.
Your feel-good days are important
In cooperation with European Traveller's Insurance, we offer a traveller's insurance cancellation-costs. We would be glad to provide further information. www.europaeische.at
Please inform us early enough for a late arrival.